Client was unable to select both shoots in proposal?


I am new to ShootQ and am looking for some help. I created a proposal for a client where she wanted a wedding package and wanted to add on an engagement shoot. I was able to create it no problem in ShootQ but she said when she opened up the proposal she was only able to select just one shoot, but not both. She signed and paid for the engagement shoot, but when I go to review the proposal, the wedding has a red X next to it. Any ideas on why she was only able to select one and not both? Thanks!

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