Duplicate Lead Emails

Is anyone else getting duplicate lead emails? Every time someone emails me again it is creating a duplicate lead in the shootq system. I've contacted ShootQ for help and am not getting any movement on this. It's driving me nuts and i'm not sure what to do. I have to go in and manually delete the additional leads. I'd love to know if there is a fix to this or if i'm the only one dealing with it.


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