I have a client who is cancelling their wedding, has already paid their retainer and is going to use the retainer towards a portrait session. What is the best way to reflect this in ShootQ? Should I just delete the entire lead and start from scratch giving them a discount to the value of their retainer?
I can't see how I can cancel the upcoming invoices for the cancelled wedding without also cancelling/deleting the initially paid invoice for their retainer. Appreciate any help!