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Newbie Questions Senior Portrait Studio procedures...

This is my second attempt at ShootQ, I've tried a couple of other SMS programs too. There is so much about the way ShootQ functions that I really LOVE. I've got to figure out how to BOOK a client that is satisfactory. I am a small portrait studio. My main clients are high school seniors. 99% of the time I am booking seniors based upon referrals not from the website. They are contacting me by phone. I want the ability to book them right then and there. I don't have nor do I want a contract process that they have to sign. I understand how that is important in the Wedding world, but seriously, in my world it is not something I want or need to worry about and I feel is another step in the booking process that I could potentially loose my client. How are you guys working this?

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