Nimbus Setup Guide

Nimbus Setup Guide

Welcome

Nimbus is the new web for photographers. It simplifies your online presence so everything you need is at your fingertips – anytime, anywhere! Your website, blog and galleries are finally connected in the cloud.

Think of it as a channel to communicate and collaborate with your clients. Everything from your portfolio to your paperwork is connected. It’s never been so easy – and fun – to build your business and share your photos online. 

 

Getting Started

Brands and Nimbus

In Nimbus, each brand gets its own website.  If you need to enable Nimbus on another brand, you can do so from the settings to Manage Sites.  Learn more about brands in Nimbus in this knowledgebase article.

Themes

Themes control the look and feel of your Nimbus site and your publicly-accessible areas of ShootQ.  Update your site with a whole new look by changing themes and tweaking colors without affecting your content.  Choose your theme in the Themes settings in Atrium.  Learn more about themes in Nimbus in this knowledgebase article.

Navigation Menus

Menus are the navigation links that appear on your site.  Their location is theme-dependent and most often appear at the top or side of every page.  There are several pre-configured for you: Home, About Us, Blog, Galleries, Contact and Client Login.  You can add, remove and modify these links to go to internal Nimbus pages, ShootQ pages, even to a specific URL from the Navigation Settings.  Learn more about navigation menus in Nimbus in this knowledgebase article.

Galleries

You create magnificent images, now show them off to the world.  Create galleries by importing images from Pictage events, flickr, Instagram and directly from your computer.  View your Galleries.  Learn more about galleries in Nimbus in this knowledgebase article.

Pages

Pages are places for your content.  Each page can have text, images and video.  Create a page in the Pages settings.  Learn more about pages in Nimbus in this knowledgebase article.

Blog

Already have a blog?  If so, you can import your previous posts from a Wordpress or Blogger site - even import from an RSS or Atom feed.  Import your blog.

If you don’t yet have a blog or want to start fresh, create a new blog post in Posts.  Learn more about blogs in Nimbus in this knowledgebase article.

 

Advanced Topics

Domain Name

Want to use your own domain name?  No problem!  Let us know your domain name in the DNS settings and find information about configuring your DNS settings.  Learn more about DNS in Nimbus in this knowledgebase article.

Users

Users in Nimbus are separate from the users in ShootQ.  Additional users can be created in Nimbus to manage content and author blog posts.  Create new users in the Users settings.

  • Users need to be invited using a similar invitation to ShootQ.  Invited users will be able to configure their own profile settings in Atrium.
  • Existing shootQ users must be invited to Nimbus, they are not automatically added as Nimbus users.

Learn more about users in Nimbus in this knowledgebase article.

SEO

SEO, or search engine optimization is built into each Nimbus site.  Configure permalinks for pages and blog posts when creating them.  Additional SEO configuration is available for configuring your URL structure in the SEO Mapping settings.

  • The default URL structure in Nimbus conforms to good SEO practice.
  • URL structure can be customized by changing base URLs and individual permalinks.

Learn more about basic SEO settings in Nimbus in this knowledgebase article.

Learn more about advanced SEO Mapping settings in Nimbus in this knowledgebase article.

Files

You can upload files to link to them from one of your pages.  You can also upload music files that you have rights to for gallery music.  Learn more about files in Nimbus in this knowledgebase article.

Have more questions? Submit a request

154 Comments

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    dawn earles

    I agree with Christina, I played around with Nimbus just to check it out but never published anything.  I will not publish anything because at this time, I'm just not interested in using it.  My current blogsite is still vastly superior.  I still expect to make changes to my shootq public areas without using Nimbus.  They need to be detached from each other.

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    James Costa

    Hey Dawn and Christina - this is an interesting idea and I'll be sending it over to the developers just in case they don't see this message. Thanks for the thoughts, there's definitely a lot of ways Nimbus can be taken to the next level, and it's only with our feedback that the ShootQ/Pictage team can get it there. ;-)

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    Justin Lund

    Hey Dawn, Christina & James,

    This was a bigger problem than we originally anticipated.  I didn't feel people would have reservations over publishing since you don't have to use Nimbus whether or not it's published.  I was obviously wrong on that!  Our dev team is working on changes to allow you to make changes to your ShootQ public areas when trying out Nimbus.  Additionally, we're working on allowing themes for just the ShootQ public areas.  Both of these changes are on the schedule for late January (as always, that date is subject to change).

    -Justin

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    Christina Kennedy

    Justin, I can see why you may have thought that.  But the reason I don't want to publish, even if I am not going to use it, is so that it isn't accidentally stumbled upon.  I don't want to worry about it being indexed by search engines at this point, or about a client clicking on something that sends them thru to the site.  Also, I may be wrong about this, but if I do publish it so I can change my customer facing pages, do I have to use a Nimbus Theme or can I put in my own stuff like I could before?

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    Justin Lund

    Yes, for now you have to use a Nimbus theme.  There is a "ShootQ Classic" theme that is the replacement for the "old" public areas.  Soon, all new ShootQ accounts will have this for ShootQ whether or not they've enabled Nimbus.

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    David Frye

    I would like to know if there is a way to un-publish my nimbus site?  I would like to be back to the old ShootQ contact form look and feel, I don't like how my contact form is looking because of the new nimbus.  Can I change it back?  Thanks!

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    Ben Jenkins

    There isn't a way to unpublish yet.  I think this is something that is being worked on though since there have been a lot of people asking for this.  Right now the best thing to do is switch your Nimbus theme to Classic as it is the closest to looking like your original contact form etc.

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    Julie Foskett

    I am using my zenfolio galleries instead of the nimbus galleries. I see how to add a button and link to the url. But there is a button on the home page that says "view our work" how can I have that button send to my zenfolio url? Also, how do I set this new site to my custom domain? Lastly, is there a tech support contact phone number I can call for help? 

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    Ben Jenkins

    Hi Julie,  

    The button on the home page of your theme is theme specific and I believe is hard coded to send folks to your Nimbus galleries.  I'm sure you could have one of the custom theme designers customize it for you though.  To set configure your Nimbus site to work with your domain you will need to add a CNAME record to your domain.  Here are directions for how to do that.  http://help.shootq.com/entries/20318612-dns-settings-for-nimbus  The phone number for support is (888)-9-SHOOTQ  

    I hope that helps!


    Ben

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    Julie Foskett

    Thanks Ben. Is there away to replace the nimbus gallery with a link to my url instead? Then the button would still work... 

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    Ben Jenkins

    You're welcome.  I'm pretty sure that replacing the gallery menu link wouldn't affect the view our work button.  I checked the code and the view our work button is set to send visitors to /galleries.  I did however, find a way to hide the "get in touch or view our work" buttons using CSS.  If you were to hide those buttons then you could change the menu at the top of your site to point to your zenfolio gallery. 

    Here's how you do it:

    Edit your home page
    Click on the source button and add this code at the top.

    <style type="text/css">
    .cta {display: none;}
    </style>

    I have a little more code that I added to remove and customize things further on our home page.  Here is the complete code, including the code to remove those buttons, that I added to make all of this happen.  You can check out our site by going to www.vidamiaphoto.com

    <style type="text/css">
    header h1 {display:none;}
    .recent-posts { display: none; }
    .cta {display: none;}
    div.content {
    float: left;
    width: 850px;
    }</style>

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    Cayce Callaway

    I've uploaded lots of galleries with no problems, but now I'm just getting the little spinning circle.  It did that all night long.  I deleted it and tried again, to no avail.

    Thanks, Cayce

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    James Costa

    Hey Cayce!

    It's likely that it finished uploading, as you don't have to wait on that spinning icon to finish when you're in the Media section. If you refresh the page, it should disappear, as that image only means that the photos that were uploaded are processing. You'll need to go into one of the Galleries you've created and hit the "Publish" button for them to appear on the site afterwards, otherwise nothing will show up.

    Does this make sense? Does this solve the problem, or did you try navigating away and back to that page and that darned icon still won't go away?

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    Cayce Callaway

    Hey Chris, yeah that happened with the other galleries I uploaded, but this is not even showing a sample image in the preview window.  It appeared to upload everything just fine, but I'm not getting the images.  I've refreshed and cleared my cache, so I don't think that's the problem.

    Best, Cayce

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    Cayce Callaway

    Still spinning.  Any help?

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    Cayce Callaway

    Still spinning.  I deleted that gallery and tried a different one, but it's been spinning for hours.  I have another gallery that uploaded with no problem, so I'm not sure what the deal is.  Any response on this would be very nice!

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    Cayce Callaway

    So I decided to try a different route.  I uploaded the photos to Pictage (the events were before my Pictage membership).  But it's not letting me move photos from their either.  For the last 45 minutes or so it just says Pictage not available.  I'd really like to do some work on my Nimbus site, but I can't do that if I can't get my galleries to load.

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    Cayce Callaway

    Still can't upload, still can bring photos from Pictage, still no one responding.  Kind of a bummer.

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    Ben Jenkins

    Hey Cayce,

    This has been an off and on again issue that has been resolved several times.  It's also been reported over in the Pictage forums and they are aware of it and working on it.  I don't believe these forums are monitored as heavily as the Pictage forums though so it might be better to either create a new thread specifically regarding this issue or submit an official support ticket to ShootQ.  You can do that here.  http://help.shootq.com/requests/new  You can also give the folks over at ShootQ a call (888)-9-SHOOTQ and report the issue that way.  

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    Katie Van Buren

    Hi Cayce,

    Strange, I replied to your post last week.  It doesn't appear to have actually posted.  I apologize about that.  Thank you for bringing this to our attention.  It appears there is a issue that is only effecting some photographers.  We are aware of the issue and are working toward a resolution.  We will post as soon as it is fixed.

    Ben's suggestions above are also great.  If you create a new thread or the best practice is to submit a support ticket to ShootQ  http://help.shootq.com/requests/new.  This gives us more detail about the problem you are experiencing and a better opportunity to resolve it.

    Katie

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    Cayce Callaway

    Thanks guys.  I'll create a ticket and try to give you any additional info (although I'm not sure there is any), but it will at least be in the system.

    Cayce

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    Ben Jenkins

    Hey Cayce, 

    I don't know if you've already been updated on this but this was posted over in the Pictage forums, regarding this issue, just a little bit ago.

     
    Aris
    Director, IT and Systems
       

    A fix to address 2 known issues were released earlier today, could those who have had issues uploading images go through the the upload process again. If possible with the same images and let us know what your experience is like.
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    dawn earles

    I'm having the same problem Heather was having and suddenly the topic of that problem just dropped off this thread with no solution.  I need to update my contact form colors.  No matter what I do to try to get it to save the changes, it just won't.  My guess is because I signed up for beta for nimbus yet decided not to use it.  Unlike Heather, I did not publish nimbus, because I refuse to publish any site under my name that I'm not using.  Yet I have lost complete control over editing the appearance of my client area and contact form for shoot q because nimbus now wants control and I'm guessing won't let me apply my changes unless I publish nimbus, which I won't.  Now, what can we do about this because I've wasted half of my day on this already, I'm completely out of patience, and have a long list of things that I have to get done today.  Sunday support would be nice since this is the only day of the week that I even have time to work on things like this.  I absolutely regret ever signing up for nimbus beta, and it's unacceptable that signing up for a beta would ruin the way shootq originally worked without any warning at all.  Sure, you warn about publishing nimbus, but I didn't publish it.  I just want to update my branding in shootq and it simply will not let me anymore!!!!!!!  Please fix this for me or detach nimbus from my account.

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    Julie Foskett

    I seem to have lost the spot where you change the main header image... Could you also tell me the sizing needed? 

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    Andrew Niesen

    We are pushing a release tonight that will allow ShootQ public areas to be themed differently than Nimbus that should fix the problem Dawn mentions. We have to go back and do some database work to enable these features for people who are already in Nimbus; should take about two weeks. Stay tuned!

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    dawn earles

    Wonderful!  

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    Kim Martin

    Having a hard time... Just doesn't seem to be making sense on so many levels... No wonder I hired a web guy the first time. Perhaps I need to stick to what i'm good at... taking pictures.

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    James Costa
    Hey Kim! Absolutely - some of the things in Nimbus can be a little confusing as it's new. If you have questions or anything, feel free to ask in here and hopefully someone will be able to help out, otherwise feel free to email me and I'd be happy to get you going on the right paths with solutions for Nimbus! My email is: james@thephuse.com Cheers!
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    Cayce Callaway

    Hey Kim, just stick with it.  Honestly, if you can figure out shootq, you can figure out Nimbus.  And there's quite a bit of help to be had.  I've asked tons of questions and gotten an answer either publicly or privately every time.  But once you really dig in, it will be a lot less confusing.

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    dawn earles

    Andrew, has that issue been fixed yet or about to be fixed?   My contact page looks horrid!  http://www.dawnearles.com/blog/contact/

    I really need it to apply my changes so it will match my new webdesign.

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