Nimbus Setup Guide

Nimbus Setup Guide

Welcome

Nimbus is the new web for photographers. It simplifies your online presence so everything you need is at your fingertips – anytime, anywhere! Your website, blog and galleries are finally connected in the cloud.

Think of it as a channel to communicate and collaborate with your clients. Everything from your portfolio to your paperwork is connected. It’s never been so easy – and fun – to build your business and share your photos online. 

 

Getting Started

Brands and Nimbus

In Nimbus, each brand gets its own website.  If you need to enable Nimbus on another brand, you can do so from the settings to Manage Sites.  Learn more about brands in Nimbus in this knowledgebase article.

Themes

Themes control the look and feel of your Nimbus site and your publicly-accessible areas of ShootQ.  Update your site with a whole new look by changing themes and tweaking colors without affecting your content.  Choose your theme in the Themes settings in Atrium.  Learn more about themes in Nimbus in this knowledgebase article.

Navigation Menus

Menus are the navigation links that appear on your site.  Their location is theme-dependent and most often appear at the top or side of every page.  There are several pre-configured for you: Home, About Us, Blog, Galleries, Contact and Client Login.  You can add, remove and modify these links to go to internal Nimbus pages, ShootQ pages, even to a specific URL from the Navigation Settings.  Learn more about navigation menus in Nimbus in this knowledgebase article.

Galleries

You create magnificent images, now show them off to the world.  Create galleries by importing images from Pictage events, flickr, Instagram and directly from your computer.  View your Galleries.  Learn more about galleries in Nimbus in this knowledgebase article.

Pages

Pages are places for your content.  Each page can have text, images and video.  Create a page in the Pages settings.  Learn more about pages in Nimbus in this knowledgebase article.

Blog

Already have a blog?  If so, you can import your previous posts from a Wordpress or Blogger site - even import from an RSS or Atom feed.  Import your blog.

If you don’t yet have a blog or want to start fresh, create a new blog post in Posts.  Learn more about blogs in Nimbus in this knowledgebase article.

 

Advanced Topics

Domain Name

Want to use your own domain name?  No problem!  Let us know your domain name in the DNS settings and find information about configuring your DNS settings.  Learn more about DNS in Nimbus in this knowledgebase article.

Users

Users in Nimbus are separate from the users in ShootQ.  Additional users can be created in Nimbus to manage content and author blog posts.  Create new users in the Users settings.

  • Users need to be invited using a similar invitation to ShootQ.  Invited users will be able to configure their own profile settings in Atrium.
  • Existing shootQ users must be invited to Nimbus, they are not automatically added as Nimbus users.

Learn more about users in Nimbus in this knowledgebase article.

SEO

SEO, or search engine optimization is built into each Nimbus site.  Configure permalinks for pages and blog posts when creating them.  Additional SEO configuration is available for configuring your URL structure in the SEO Mapping settings.

  • The default URL structure in Nimbus conforms to good SEO practice.
  • URL structure can be customized by changing base URLs and individual permalinks.

Learn more about basic SEO settings in Nimbus in this knowledgebase article.

Learn more about advanced SEO Mapping settings in Nimbus in this knowledgebase article.

Files

You can upload files to link to them from one of your pages.  You can also upload music files that you have rights to for gallery music.  Learn more about files in Nimbus in this knowledgebase article.

Have more questions? Submit a request

154 Comments

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    Bond Freyer

    Not able to upload any photos to my gallery or Assets section... The pop up come up but when I click on Assets, nothing happens.  On Mac latest OS.

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    Sally LeDrew

    glad to see others are having problems........I thought it was just me..........how to a get the header photo to stay in the 'Crystalized' theme........once in a while I see it flash in momentarily.  Is this just a bug that needs to be worked out??

    .

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    Keri Blair

    Do we have any idea when some/all of these issues will be resolved?  I'm building the rest of the content hoping the rest will work itself out over time.  My blog content isn't coming up on the front (home) page.  I can't see galleries.  I understand with anything new comes problems, but it appears in a rush this was launched?  

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    Andrew Niesen

    Hey Keri,

    We're pushing out maintenance releases weekly; we report these issues as they emerge and investigate and fix. 

    On your site, you're correct, the blog isn't coming up. Not sure why; I suspect it has something to do with the preview environment. I'm asking the lead developer to look into this.

    As for your header images, the Crystallized Theme control panel is not showing you have any uploaded. Could you upload those again in the Themes settings panel? Make sure you click "Update Nimbus Theme" after you're done to make sure the settings stick. If you have trouble after doing this again, please post and we'll investigate.

    Your logo issue is a little more straightforward. The optimium logo size for the Crystallized theme is 173x140. The logo you uploaded was 1276x433. What happened was that your logo was showing at full-size, but just the upper-left hand corner was displaying in the space for the logo within the theme. The problem is that the upper-left hand corner of your logo is clear, so it looked like there was no logo at all; the rest of it got cut-off. Here's a screenshot to illustrate. (I downloaded your full-size logo in the background of your Nimbus test site.) I've put a black border around the whole file and a red box around the portion the site was displaying:

    KB_marked.png

    I resized your logo to fit within the 173x140 size and re-uploaded it. You'll see the whole thing now. 

    This user interface could use some improvement down the line, but for now, that's how it works. I'll submit tickets to the development team to get all of these issues addressed.

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    Andrew Niesen

    Sally - the image that "flashes" is a known issue - we've got a ticket in to get that fixed. I don't think it's in the next release, but should be fixed within the next few weeks.

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    Andrew Niesen

    Bond,

    I'll have the deve team check that out. I'm betting that if you refresh a couple of times it will start working. Sounds like it needs some technical love...

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    Andrew Niesen

    Hey Heather,

    I think I'm following you here. So in short, you're asking to be able to use Nimbus themes on your ShootQ public areas without using Nimbus. Right?

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    Sharon Arnoldi

    How come we can't upload video from anywhere, how come I have to take my video and upload it to flickr then link it to Nimbus? In reality it would be great to have a link to animoto.com so I don't have to go through all those steps.  Also I can't get any of my uploaded from my computer images to appear they act like they upload but when I come back later its not there.  I have no problems importing from Pictage sessions though.

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    Sharon Arnoldi

    I'm having problems attaching video in my blog post, it didn't import my embedded videos and now even after uploading the videos to vimeo or flickr I still can't get them to import - ideas?

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    Christina Kennedy

    Here are a couple of things I noticed with the import of my data from my Wordpress Blog.  The date and time of every post is set to the time I imported it, instead of retaining the original date and time.  I noticed that the comments retained the original date and time, however.  I just went through and manually changed mine, but I don't have that many entries.  I'd hate to be someone with even twice as many as I have as it took me an hour. 

    Also, and this is a weird one, Wordpress stores the time in military time.  So while I was re-entering the dates and times manually, I would just enter the military time into Nimbus.  So if I entered in 18:18 on Nimbus, it correctly converts it to 6:18pm.  However, if I enter 00:55, Nimbus makes it 12:55pm (instead of am).

    Now, I was planning to keep my Wordpress Blog going, and when I was ready to cut over to Nimbus, I was planning to just re-import the blog (and destroy the data that was already there), but now that I've gone and changed all of the dates and times, I'll have to just copy and paste any new entries. 

    Another thing I don't like is that if I want to add a photo (and I'm assuming video) to a post, the image first has to be in the Assets folder?  It's much easier in Wordpress in which you can upload the photo directly from the post as you're creating it.  Even if it saves the images in the Assets folder eventually, I'd like to be able to just add it on the fly as I'm creating the post.  I'd also like to just add the photo directly from Pictage on the fly as I'm creating the post.  Now, I'll admit, it's possible it will let me do this.  But right now, when I click on the "add image" icon, it brings up a window with a link to Assets on it.  I click on that link, and nothing happens.  I assumed this was because I had no images in the Assets folder, so I attempted to upload one, and well, that's not working either.

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    David Higgins

    I am finding that the template does not carry over from the Nimbus site to the ShootQ client area for the same brand. I am unsure of how to go about fixing this, but when clicking on "client area" it sends me to the old template we were using not the new selected template. This ONLY occurs when clicking the "Client Area" link in the menu. When I use the link I had created in the past that is on my other site the new template does apply to the client area. This is very odd. 

  • 0
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    David Higgins
    • "Another thing I don't like is that if I want to add a photo (and I'm assuming video) to a post, the image first has to be in the Assets folder?  It's much easier in Wordpress in which you can upload the photo directly from the post as you're creating it.  Even if it saves the images in the Assets folder eventually, I'd like to be able to just add it on the fly as I'm creating the post.  I'd also like to just add the photo directly from Pictage on the fly as I'm creating the post.  Now, I'll admit, it's possible it will let me do this.  But right now, when I click on the "add image" icon, it brings up a window with a link to Assets on it.  I click on that link, and nothing happens.  I assumed this was because I had no images in the Assets folder, so I attempted to upload one, and well, that's not working either."
    WE also are seeing this issue, not being able to add an image into the article post you are creating as well as the links to video source are not allowing connection. Unfortunately having to add photos for the articles into the assets folder directly is not working as any images I try to upload from my computer are not showing up. 
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    David Higgins

    How do we add menu sub-menu pages (drop down menus)? For instance, Blog menu would drop out the options for other pages set to show individual categories?

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    Christina Kennedy

    @Andrew, I've read through the entire thread, and I have a question for you - "We've tried to communicate this with a yellow bar on the Nimbus dashboard that says: "Customers cannot see your Nimbus site. When you are ready to share it with the world, click here to publish."

    Why can we not view how the entire site will look in preview mode?  According to Justin on the Galleries thread, we can't view the Galleries page unless the site is published.

    Also, from what I've read, Heather is trying to get her ShootQ Customer Facing settings back to the way she'd like, not using the Nimbus theme, but it will only let her make the changes in Nimbus.  This concerns me too.  I haven't published yet because I want to be able to preview the entire site as a functioning entity before I publish.  I don't want to publish until I'm certain it will look and function exactly as I expect.  But I have years in the software support industry, and I know that you can never plan for everything, and I know that some bugs will be flushed out when I publish.  So what concerns me is  that if we do publish, there doesn't appear (at least from reading through this thread) to be a way to unpublish, then continue to use the client areas with our old website if we need to go back to that.  Am I understanding this correctly?

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    Katie Van Buren

    Hi David,

    At this time we don't have this feature available.  This feature is theme dependent and we don't have any themes that support this yet.  We appreciate the feedback, we have a lot of people asking for this feature, we have it noted.  ;-)

    Katie

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    David Higgins

    Now after working on this a little more I have found that you can add drop down menus in the page section, only the page section does not allow you to use content in the same manner as int he blogs. IE. I have imported my 9 RSS feeds to bring over all the product/ service information. Inside the blog section, it has easily moved over the images inside of the articles I have created. In the page section there is no way to bring over the articles in the same manner, it will only allow for the text itself, but without the imaging inside the article, the visual impact of the article is lost. 

    As of right now, I am finding the NImbus system to be damn near useless. Pricing pages do not show the customers the product, only a small text blurb about the product. The pricing page also only allows for the selection of 1 product per item listed. My blogs showcase the products in detail with images to allow the customers to know what they are buying, only I cannot show those on my site in a manner that makes any sense without over running my menu with an extra 9 product tabs. 

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    David Higgins

    Here is a list of issues I have found that could definitely use attention.

    • Gallery Functions/ not uploading images/ files, already being address of course.
    • Template applied in Nimbus is not applying to the ShootQ portion of the site. 
    • Site in preview mode is not showing the site as would be seen in live mode.
    • Cannot link videos in blog posts.
    • Preview button on blog post entry page does not function.
    • Adding new categories does not reflect until screen is refreshed.
    • Cannot delete categories inside of the blog section.
    • Menu does not allow for drop downs (parent menu item) selection for blog categories or stacking of links or any other items.
    • Pages can be stacked menu items, but do not allow for use of any blog item/ category and will not allow the use of text/ photo formatted articles. 
    • Pricing pages do not show full description of items.
    • Only able to select 0 or 1 for quantity on pricing page.
    • Pricing pages do not show any images of items for clients to view. 
    As I continue to work through the site I will continue to post the issues that I come across. 

     I believe that as the system is worked on, a few additions for us to use that would be great could include:

    • secondary menu (either top right column or bottom would be great)
    • Bottom module positions at the end of both left and right columns for adding custom articles ie: advertisment/ special add placement. 
    • Nesting menu items that allow access to show ANY of the content created in ANY category whether single or category being shown.
    • Text formatting in blog entry zone to allow for creating headers, paragraphs and image placement inside article ect.
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    Christina Kennedy

    Here's a question that I have - once we switch over, and have all of our DNS settings correct, will the client portal link still have shootq as part of the link, or will it have our domain name instead?

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    Kevin McWilliams

    How do I remove the Galleries section on the contact page?

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    Christina Kennedy

    @Kevin, did you already try to go to Navigation and delete the Gallery page?

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    Kevin McWilliams

    Yes, I erased the pages and the navigation. It doesn't give the option to delete galleries from the media tab.

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    David Higgins

    @Kevin- go to your galleries, open the gallery you want to delete. Down on the bottom right, where the the publish and save button are, there is the "Delete" button. It is only text, small and to the left of the publish button. This will delete the gallery you are currently in. 

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    David Higgins

    I published our main brand site just to see how it will actually function. There in nothing but a white screen with text. I have tested in IE, Chrome and Firefox. This is the case for both brands we have published.  No logo, verticle left justified menu and plain text only.  

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    David Higgins

    Everyone who is having theme issues when publishing read this.

    I have found that after publish the public view, you must go back into the settings, go to your theme, and re-save the theme as you want it before it will show on the front end. 

    This is of course a pain and confusing as all hell, but it will fix the issue so it seems. 

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    David Higgins

    How do I un-publish the Nimbus sites to ensure no one will see them? Without them working I want to make they do not exist publicly for my clients to accidentally stumble upon. Please either let me know how to un-public h these or if you can just take all Nimbus published brands offline. We will still be using ShootQ of course so only the Nimbus sites need come down. Please help. 

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    tania phillips

    Can someone tell me how to get the facebook and twitter links on your site? Thx!

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    Andrew Niesen

    @sharon: Vimeo and YouTube do a great job hosting video; we're not trying to re-invent the wheel. Have you tried adding videos from Vimeo or YouTube?

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    Andrew Niesen

    @Christina - thanks for being patient with us. 1.0 software has lots of stuff to improve upon :)

    I've put in tickets with the development team to address the following concerns:

    • The date and time of every post from a WordPress import is set to the time I imported it, instead of retaining the original date and time.
    • When entering blog post dates in Nimbus, and using military time, Nimbus misinterprets the "00" (midnight) hour as pm instead of am when displaying in 12-hour time format.

    Issues we're already working to fix:

    • Upload a photo or file directly from the post during composition. This will likely be addressed before the holidays.
    • Browse your Pictage files to add to your Nimbus blog. This makes total sense; it's going to need to happen next year because we have to wait until the image storage system at Pictage is modified - which is a huge task.
    • Viewing galleries in preview mode. Can't do it now for a technical reason; it's coming in the short-term.

    To answer your questions:
    Once you switch over to Nimbus, your ShootQ public areas will still contain the ShootQ domain. This is for SSL (https) reasons. SSL certificates are domain-specific, so you would have to purchase your own SSL certificate for your domain, and they would have to be configured on the Nimbus servers. While this is something we may address later, the ShootQ domain must control all secure pages until we would add such a feature. Using a page on your domain with elements coming over SSL from ShootQ would cause a "some parts of this page are not secure" dialog when your customer is using the site, which would often cause them to be sheepish about putting in sensitive information into your site.

    Currently, when you start playing with Nimbus, ShootQ "freezes" your public areas and you can't make changes to them. If you haven't published your Nimbus site yet, your ShootQ public areas look the same as they did before you activated Nimbus, but you just can't go change your colors or fonts or logos.

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    Andrew Niesen

    @Kevin - 

    "How do I remove the Galleries section on the contact page?"

    You can't at the moment, but I've got tickets in to be able to "switch off" galleries and the blog.

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    Andrew Niesen

    @Christina - I think I understand the source of the confusion. We use the term "publish" on galleries and your whole Nimbus site. You have to publish galleries to see them in preview mode, but publishing galleries is not the same as publishing your site. Try publishing your Nimbus galleries and see if they show up in the preview. This will not publish your site, I assure you...

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