Nimbus Setup Guide

Nimbus Setup Guide

Welcome

Nimbus is the new web for photographers. It simplifies your online presence so everything you need is at your fingertips – anytime, anywhere! Your website, blog and galleries are finally connected in the cloud.

Think of it as a channel to communicate and collaborate with your clients. Everything from your portfolio to your paperwork is connected. It’s never been so easy – and fun – to build your business and share your photos online. 

 

Getting Started

Brands and Nimbus

In Nimbus, each brand gets its own website.  If you need to enable Nimbus on another brand, you can do so from the settings to Manage Sites.  Learn more about brands in Nimbus in this knowledgebase article.

Themes

Themes control the look and feel of your Nimbus site and your publicly-accessible areas of ShootQ.  Update your site with a whole new look by changing themes and tweaking colors without affecting your content.  Choose your theme in the Themes settings in Atrium.  Learn more about themes in Nimbus in this knowledgebase article.

Navigation Menus

Menus are the navigation links that appear on your site.  Their location is theme-dependent and most often appear at the top or side of every page.  There are several pre-configured for you: Home, About Us, Blog, Galleries, Contact and Client Login.  You can add, remove and modify these links to go to internal Nimbus pages, ShootQ pages, even to a specific URL from the Navigation Settings.  Learn more about navigation menus in Nimbus in this knowledgebase article.

Galleries

You create magnificent images, now show them off to the world.  Create galleries by importing images from Pictage events, flickr, Instagram and directly from your computer.  View your Galleries.  Learn more about galleries in Nimbus in this knowledgebase article.

Pages

Pages are places for your content.  Each page can have text, images and video.  Create a page in the Pages settings.  Learn more about pages in Nimbus in this knowledgebase article.

Blog

Already have a blog?  If so, you can import your previous posts from a Wordpress or Blogger site - even import from an RSS or Atom feed.  Import your blog.

If you don’t yet have a blog or want to start fresh, create a new blog post in Posts.  Learn more about blogs in Nimbus in this knowledgebase article.

 

Advanced Topics

Domain Name

Want to use your own domain name?  No problem!  Let us know your domain name in the DNS settings and find information about configuring your DNS settings.  Learn more about DNS in Nimbus in this knowledgebase article.

Users

Users in Nimbus are separate from the users in ShootQ.  Additional users can be created in Nimbus to manage content and author blog posts.  Create new users in the Users settings.

  • Users need to be invited using a similar invitation to ShootQ.  Invited users will be able to configure their own profile settings in Atrium.
  • Existing shootQ users must be invited to Nimbus, they are not automatically added as Nimbus users.

Learn more about users in Nimbus in this knowledgebase article.

SEO

SEO, or search engine optimization is built into each Nimbus site.  Configure permalinks for pages and blog posts when creating them.  Additional SEO configuration is available for configuring your URL structure in the SEO Mapping settings.

  • The default URL structure in Nimbus conforms to good SEO practice.
  • URL structure can be customized by changing base URLs and individual permalinks.

Learn more about basic SEO settings in Nimbus in this knowledgebase article.

Learn more about advanced SEO Mapping settings in Nimbus in this knowledgebase article.

Files

You can upload files to link to them from one of your pages.  You can also upload music files that you have rights to for gallery music.  Learn more about files in Nimbus in this knowledgebase article.

Have more questions? Submit a request

154 Comments

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    James Costa
    Hey Steven! If your host hasn't set you up on an email platform like Google Mail (or Google Apps for business) then its likely that you'll need to either keep your host active to keep your emails and your current set up, or ask them about moving your emails onto Google Mail. Google offers a service to host your emails for up to 10 emails within your company which works for most people. This service is separate from your host, so you would be able to get rid of it and move over to Nimbus without having to ever worry about your email again! Let me know if you have any questions about this. I'll see if I can put together a bit of a tutorial on this since it's a pretty common question. :-)
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    Justin Lund

    Hey Heather, since you've published it, Atrium has now taken control over the theming of your ShootQ (and Nimbus) accounts. We have a theme which you can use called the "ShootQ Classic" theme that will look the most like the original ShootQ theme you had.

    Nimbus, if you choose to use it, will also have that theme.

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    Christina Kennedy

    Justin, I can see why you may have thought that.  But the reason I don't want to publish, even if I am not going to use it, is so that it isn't accidentally stumbled upon.  I don't want to worry about it being indexed by search engines at this point, or about a client clicking on something that sends them thru to the site.  Also, I may be wrong about this, but if I do publish it so I can change my customer facing pages, do I have to use a Nimbus Theme or can I put in my own stuff like I could before?

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    Ben Jenkins

    You're welcome to go check out our site.  We're using the Crystalized theme.  I've been using it in Beta for a couple months now and so far I have been very happy with Nimbus and the direction it is going.  There is still a lot of work I would like to do on our site and a ton of blog posts that I need to import from our old Wordpress blog but once I'm done with all of that I will be shutting down our Showit site and Wordpress blog.

    www.vidamiaphoto.net

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    Ben Jenkins

    Here is your logo (I assume based on Google searching you) as a transparent PNG.  It's pretty rough because I just selected and deleted the whites but it should give you a placeholder for now.  It should be sized correctly too.




    cbrownphoto-transparent-logo.png
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    Cayce Callaway

    I've uploaded lots of galleries with no problems, but now I'm just getting the little spinning circle.  It did that all night long.  I deleted it and tried again, to no avail.

    Thanks, Cayce

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    Crystal Longbrake

    @Jennifer, I've been playing. If you add the image more than once, it won't disappear.

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    David Higgins
    • "Another thing I don't like is that if I want to add a photo (and I'm assuming video) to a post, the image first has to be in the Assets folder?  It's much easier in Wordpress in which you can upload the photo directly from the post as you're creating it.  Even if it saves the images in the Assets folder eventually, I'd like to be able to just add it on the fly as I'm creating the post.  I'd also like to just add the photo directly from Pictage on the fly as I'm creating the post.  Now, I'll admit, it's possible it will let me do this.  But right now, when I click on the "add image" icon, it brings up a window with a link to Assets on it.  I click on that link, and nothing happens.  I assumed this was because I had no images in the Assets folder, so I attempted to upload one, and well, that's not working either."
    WE also are seeing this issue, not being able to add an image into the article post you are creating as well as the links to video source are not allowing connection. Unfortunately having to add photos for the articles into the assets folder directly is not working as any images I try to upload from my computer are not showing up. 
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    dawn earles

    I'm having the same problem Heather was having and suddenly the topic of that problem just dropped off this thread with no solution.  I need to update my contact form colors.  No matter what I do to try to get it to save the changes, it just won't.  My guess is because I signed up for beta for nimbus yet decided not to use it.  Unlike Heather, I did not publish nimbus, because I refuse to publish any site under my name that I'm not using.  Yet I have lost complete control over editing the appearance of my client area and contact form for shoot q because nimbus now wants control and I'm guessing won't let me apply my changes unless I publish nimbus, which I won't.  Now, what can we do about this because I've wasted half of my day on this already, I'm completely out of patience, and have a long list of things that I have to get done today.  Sunday support would be nice since this is the only day of the week that I even have time to work on things like this.  I absolutely regret ever signing up for nimbus beta, and it's unacceptable that signing up for a beta would ruin the way shootq originally worked without any warning at all.  Sure, you warn about publishing nimbus, but I didn't publish it.  I just want to update my branding in shootq and it simply will not let me anymore!!!!!!!  Please fix this for me or detach nimbus from my account.

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    dawn earles

    Also, is there a different link to the set up video?  the one Katie posted earlier gives me an error every time I click on it.

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    tania phillips

    Can someone tell me how to get the facebook and twitter links on your site? Thx!

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    Jason Grubb

    Can we adjust the css (site width? - I Imported my feed and the pics are all squished...

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    Andrew Niesen

    Hey guys,

    There are a few entities that are in play here, that I thought I'd define just for clarity.

    1) Your domain registrar - whoever controls your domain name. Usually these folks run DNS (domain name servers) and point requests to your domain to your various hosting providers.

    2) Your hosting provider - whoever hosts the files that make up your website. In this case, it's Nimbus.

    3) Your email provider - whoever provides email services to you.

    A lot of these services come bundled by companies like GoDaddy, so separating them out can be confusing.

    Some terms that are important to know:

    CNAMES: These are names like "www." or "ftp." that preceed your domain name. You can also have a "wildcard" cname that handles any random cname that isn't otherwise defined, and is denoted with an asterisk (*). Cnames tell your Domain Name Registrar where to route requests. So, if you have an FTP server on one hosting provider, and your website on another hosting provider CNAMES will help your domain registrar to route the requests. If "ftp" preceeds the request, the DNS will route the request to your FTP host; if "www" preceeds the request, it will be routed to your web host.

    MXRECORDS: MX Records are how your email finds its host. We use gmail (through a service called "Google Apps for Business" - which I think is free - www.google.com/a/) and all you have to do is sign up for an account and point your MX records with your Domain Registrar to route all email to gmail. You don't have to use "gmail.com" as your domain; it will be your domain. Gmail has instructions on how to do this.

    Long story short, you should go to whomever you have your domain name registered with (like GoDaddy) and set up your DNS records to point web traffic to Nimbus, and change MX Records to point email traffic at another provider like Gmail.

    I hope this helps and it isn't too confusing.

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    Bond Freyer

    Not able to upload any photos to my gallery or Assets section... The pop up come up but when I click on Assets, nothing happens.  On Mac latest OS.

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    Ginger Dupre

    @ Ben Jenkins - How did you remove the sidebar on your pages to allow your text to travel the entire page? Example on your About Us page? Thanks

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    Katie Van Buren

    Thanks Ben.  Dawn, it looks like it was keeping the "." in the link I gave.  The one Ben posted above works and is what I meant to provide.  :-)

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    David Higgins

    How do we add menu sub-menu pages (drop down menus)? For instance, Blog menu would drop out the options for other pages set to show individual categories?

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    Cayce Callaway

    So I decided to try a different route.  I uploaded the photos to Pictage (the events were before my Pictage membership).  But it's not letting me move photos from their either.  For the last 45 minutes or so it just says Pictage not available.  I'd really like to do some work on my Nimbus site, but I can't do that if I can't get my galleries to load.

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    Katie Van Buren

    Hi Melanie,

    I am glad you are getting the chance to play around with Nimbus.  At this time we don't have this feature available.  This feature is theme dependent and we don't have any themes that support this yet.  We appreciate the feedback and have heard this one, so we have it noted. I don't know if this is something that David can customize for you or not, but I am sure he can answer that question if you contact him. ;-)

    Katie

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    Christina Kennedy

    @Andrew, I've read through the entire thread, and I have a question for you - "We've tried to communicate this with a yellow bar on the Nimbus dashboard that says: "Customers cannot see your Nimbus site. When you are ready to share it with the world, click here to publish."

    Why can we not view how the entire site will look in preview mode?  According to Justin on the Galleries thread, we can't view the Galleries page unless the site is published.

    Also, from what I've read, Heather is trying to get her ShootQ Customer Facing settings back to the way she'd like, not using the Nimbus theme, but it will only let her make the changes in Nimbus.  This concerns me too.  I haven't published yet because I want to be able to preview the entire site as a functioning entity before I publish.  I don't want to publish until I'm certain it will look and function exactly as I expect.  But I have years in the software support industry, and I know that you can never plan for everything, and I know that some bugs will be flushed out when I publish.  So what concerns me is  that if we do publish, there doesn't appear (at least from reading through this thread) to be a way to unpublish, then continue to use the client areas with our old website if we need to go back to that.  Am I understanding this correctly?

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    dawn earles

    Wonderful!  

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    Justin Lund

    Hey Don, negative feedback is usually much better than positive feedback!  The lead developer of Nimbus and I reviewed your feedback and will be working on making things easier.  One way we'll do that is with better documentation and simplifying the interface.  You're exactly right that it's a work in progress.  We'll be making lots of small releases to fix minor issues as well as adding new features.  Thanks for hanging in there with us!

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    Andrew Niesen

    @Christina - thanks for being patient with us. 1.0 software has lots of stuff to improve upon :)

    I've put in tickets with the development team to address the following concerns:

    • The date and time of every post from a WordPress import is set to the time I imported it, instead of retaining the original date and time.
    • When entering blog post dates in Nimbus, and using military time, Nimbus misinterprets the "00" (midnight) hour as pm instead of am when displaying in 12-hour time format.

    Issues we're already working to fix:

    • Upload a photo or file directly from the post during composition. This will likely be addressed before the holidays.
    • Browse your Pictage files to add to your Nimbus blog. This makes total sense; it's going to need to happen next year because we have to wait until the image storage system at Pictage is modified - which is a huge task.
    • Viewing galleries in preview mode. Can't do it now for a technical reason; it's coming in the short-term.

    To answer your questions:
    Once you switch over to Nimbus, your ShootQ public areas will still contain the ShootQ domain. This is for SSL (https) reasons. SSL certificates are domain-specific, so you would have to purchase your own SSL certificate for your domain, and they would have to be configured on the Nimbus servers. While this is something we may address later, the ShootQ domain must control all secure pages until we would add such a feature. Using a page on your domain with elements coming over SSL from ShootQ would cause a "some parts of this page are not secure" dialog when your customer is using the site, which would often cause them to be sheepish about putting in sensitive information into your site.

    Currently, when you start playing with Nimbus, ShootQ "freezes" your public areas and you can't make changes to them. If you haven't published your Nimbus site yet, your ShootQ public areas look the same as they did before you activated Nimbus, but you just can't go change your colors or fonts or logos.

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    Eric Asistin

    Trying to import my wordpress blog content over & I get this error message "The uploaded file is not a valid Wordpress WXR export."  I'm following the instructions on import settings from Nimbus.  The exported file from wordpress is XML....but on the Nimbus site it says WXR?????

     

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    Ben Jenkins

    Steven - I don't think you'll need to worry about your email at all.  You're not changing any nameservers, just adding a CNAME record to point to Nimbus.

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    Andrew Niesen

    Hey heather,

    Can you upload a screenshot of what you're seeing?

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    dawn earles

    I agree with Christina, I played around with Nimbus just to check it out but never published anything.  I will not publish anything because at this time, I'm just not interested in using it.  My current blogsite is still vastly superior.  I still expect to make changes to my shootq public areas without using Nimbus.  They need to be detached from each other.

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    Erik Hornung

    I had a contact form integrating into my wordpress site, and it worked wonderfully.  I just have my website redesigned, and the contact form was integrated into it very nicely, however, I need to change the colours of it to match my new site.  If I mess around in Nimbus to change the colours it turns my contact form into an ugly nimbus themed layout which is not what I want.

    How do I change the colour of my contact form, and how do I change the logo on it as well. 

    Nimbus makes my head hurt.

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    Sally LeDrew

    glad to see others are having problems........I thought it was just me..........how to a get the header photo to stay in the 'Crystalized' theme........once in a while I see it flash in momentarily.  Is this just a bug that needs to be worked out??

    .

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    James Costa

    Hey Cayce!

    It's likely that it finished uploading, as you don't have to wait on that spinning icon to finish when you're in the Media section. If you refresh the page, it should disappear, as that image only means that the photos that were uploaded are processing. You'll need to go into one of the Galleries you've created and hit the "Publish" button for them to appear on the site afterwards, otherwise nothing will show up.

    Does this make sense? Does this solve the problem, or did you try navigating away and back to that page and that darned icon still won't go away?

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