Get down with ProSelect!

A welcome addition to all of you ProSelect users out there is ShootQ's ability to import orders that were created in ProSelect. This is a fantastic way to keep track of all your orders right within ShootQ and it's easy like Sunday morning. Here's how it works.

In your ShootQ Settings tab, you will see an option for ProSelect in the Integrations section, and clicking on it will show something like this.

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The integration itself works like the inbound email feature, so you will send orders exported from ProSelect as attachments to a unique email address in your ShootQ account (which is in the yellow box). You will also see the Legacy Tax Settings below this, which allow you to assign default names to taxes that are attached to orders. This appears because all but the newest version of ProSelect send orders as either "Tax 1" or "Tax 2" so, if you have an older version, you can avoid the default naming convention and define a name for ShootQ to convert these taxes to. If you are hip to the newest version of ProSelect, you can define these names in the area of your ProSelect account that is shown below.

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In order to get these orders into your ShootQ account you first have to get them out of ProSelect, which you will do by choosing the Orders menu and selecting Export Orders. You dig?

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This will show you the orders that are available to export and you can choose which one you want in ShootQ, or hustle them all if you're feeling fly.

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As you can see in the image above, you want to export to Standard XML for Web, since that's the type of reading ShootQ wants to do and click Export Now. Then it is just the age-old game of deciding where they should go on that computer of yours until you ship them off to ShootQ.

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From here, it's just a matter of attaching the file to an email and sending it to your secret ShootQ email (you know, the one with the plus sign in it).

Then ShootQ says "hey, you have imported order(s)" on your Home tab.

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Then you click on it and say, "hey, I've never seen this screen before! And it's green."

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"But what's all this ShootQ Product drop-down menu business?" Well, the categories lets you pare down that monumental list of things you sell (if you were a good organizer and used the categories when you set up your pricing) and the choose option lets you associate all those things on the left with a product or service in your ShootQ pricing. Then you think, "do I really have to do this EVERY time?!" And ShootQ says "Nope!" Because ProSelect has this really cool option in the Orders menu called "Price List Setup"... but first, you have to enable an option in your ProSelect Preferences under the Pricing & Ordering section that you see down below. Just be sure to enable the option to "Show Product Codes on Price List Items".

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Once you've done that, you can go to Orders and select "Price List Setup". 

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Here you will see a list of each of the items that you sell, like so:

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The next step is to select one and click the "Change" button up top. Then you will see the following screen where you can designate a code for that individual item.

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Even though ShootQ only wants to read XML, it remembers every one of those codes that it's seen, so you only have assign it once but, if you ever want to change that assignment, you can. 

"Why in the world, would anybody put chains on me?"

No chains here, Lionel. Get down with your ProSelect self! (And if you caught that reference you better post a comment!)

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37 Comments

  • 0
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    Rachel LaCour Niesen

    Thanks to everyone who's commented on this thread with such honesty. Jonathan's right: you guys deserve more from us. We want to continue to be attentive to your needs, with the same problem-solving passion that drove us to create ShootQ in the first place. 

    Each time you share this feedback with us, I wince. It's painful to hear, but that's because it's the truth. 

    Jonathan outlined our strategy for addressing and fixing these issues.

    I also want to share the direct line to folks who diligently run the Photographer Care team. They're eager to hear from you! 888-974-6687 M-F 6-6 PST.

  • 0
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    Brian Stevens

    The ShootQ concept and overall features are fantastic.  Sadly, the difference between an ok/good system and a great one (much like the difference between a good/great portrait) is attention to detail.  Right now, the attention to detail here leaves a lot of opportunity for improvement.

    I do appreciate the responses - yet admittedly there is still no progress on the 3 open production bugs we have reported.  One of them is now over 3 months old, the other is a month old and the last one is 3 weeks old.  It's been weeks since we have received any communication on these production bugs.

    We are still paying the same monthly amount for a system that ShootQ openly admits has been neglected in some respects...and our studio continues to find these production bugs for ShootQ.

    We are beyond frustrated with the lack of attention to detail when implementing features, poor communication regarding issues and the only responses continue to be "we're working on it". 

    I hate being "that guy" that consistently complains - but our studio is at a loss with what other option we have - other than making a change with our studio management system.  We can't continue to use this system and feel good about recommending it to our workshop students when the customer service is lacking and bugs continue to be introduced - then ignored.

  • 0
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    Charles Harbin
    I just signed up today mostly because of the ProSelect integration. After reading these issues, I think I will continue my search for the ultimate Photo Mgmnt Sftwr. Hello and good bye.
  • 0
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    Janine Guidera

    I really don't get why there can't just be a button saying 'import proselect xml' like there is in other programs.  What's with having to add to email?

  • 0
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    John Reyment

    Why won't ShootQ allow me to link ProSelect's "Order Adjustments" to ShootQ listed items? For instance, the session fee isn't related to a photo, so I have it set up in ProSelect as an Order Adjustment, and ShootQ doesn't seem to allow Order Adjustments to be linked to products within the ShootQ price list.

    I have successfully linked all my other prices, but it looks like adding Order Adjustments (including session fees, retouching, upgraded packaging, and high res files from the whole session) is still a manual process.

    Or am I missing something?

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    DELETED: Nate Weatherly

    If ShootQ could import the image thumbnails and image names that would help us tremendously!  Right now, we have to send the order PDF from ProSelect to the client so that they have the thumbnails and image names, but if they could just see it in the ShootQ client area it would remove a number of steps for us.  

    We add most of our items as order adjustments in ProSelect since they don't have one specific image/layout related to them, and every image related to that adjustment is added below it.  (i.e. An album is an adjustment and then every image for the album is added as an individual item so it shows the thumbnail on the invoice.)  If clients orders something else later on down the road, they refer to the image filenames on the invoice that we give them to know the image number they want for the product they order.

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    Jason Lloyd

    I really wish you guys would remedy the lack of proselect integration with shootq. it was a great feature...it would save people several steps in having manually to re-enter invoices, and save you guys a drop in cliental as Studiocloud is now fully integrated with the photography world's #1 sales program!

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