Need Help?/Q-Lounge : Connect with ShootQ Users/Feature Requests

PlannedDoneNot planned

Ability to make partial payments online

Robert Gafa
suggested this on January 03, 2011 13:41

We have several customers that love to use the online payment feature but are frustrated that they cannot make partial payments or have another family member or friend make partial payments. If there was an "Amount" field in the payment screen that could be customized with the payment amount desired by the customer, we could satisfy many customers that may live paycheck to paycheck.

Hope we can see this feature soon!

Thanks.

 

Comments

User photo
Christina Ragusin
LilyBelle Photography Account - 3025

I am having this problem as well. Most of my customers pay in increments when they can. I can't figure out how to set that up for them without going through a lot of hassle. There should be an ability to apply a partial payment towards the full balance.

February 20, 2011 18:20
User photo
Troy Schmidt
Schmidt Studio & Gallery Account - 4275

Yes this is a big problem.  For a wedding client we had to go in an alter the order, re record all the payments for the previous invoices and for the balance that was due 30 days before the vent break it into 3 invoices all due the same day for parents and our client to make payments.

The bad part is that even though now they can each pay their amounts, they have to still pay them in order even though the invoices are all due on the same day!!!

This is a terrible inconvenience for getting paid online for something that otherwise relieves a lot of the stress of running a small business.  A tiny flaw in this system that when you come across partial online payments is a headache to deal with.

May 02, 2011 10:04
User photo
MARCUS JONES
Marcus Jones Photography Account - 4601

I think this is a great idea as well.

May 02, 2011 11:44
User photo
Troy Schmidt
Schmidt Studio & Gallery Account - 4275

bump for great idea!

May 02, 2011 16:11
User photo
Wes Browning
April Wes Photography Account - 3312

I just had to redo a brides payment plan to compensate for this issue.  She would love to be able to make payments down on her balance and has many months to do it, but until I went in last night and added 6 new payments to cover her balance, she had no options.  It's good I could do this, but it would be incredible if a client can log in and just pay the amount they want, when they want towards their balance.

 

This definitely has my vote! :)

May 13, 2011 06:32
User photo
Laurel McConnell
Laurel McConnell Photography Account - 1483

Pretty please!

May 28, 2011 13:51
User photo
Karen Byker
Reflections of Life Photography Account - 1824

This would be very beneficial for my business as well.  Please look into this.

June 20, 2011 05:57
User photo
Christopher Bues
Christopher Bues Photography Account - 1359

Please add this. It's a pain to have to fall back to authorize.net to do this.

June 21, 2011 19:54
User photo
Kristin Korpos
Kristin Korpos Account - 2081

A client asked me about this last night and I am setting up their proposal now....can't believe that shootq doesn't have the ability to do this????  I mean, the whole idea is to make it easy for our clients to pay us....This seems like an easy item to implement.  Can someone please respond to this with an indication as to when we could expect this functionality? 

June 29, 2011 03:28
User photo
Marco Antonio Henry
Marco Antonio Photography Account - 2655

Yes! I agree 100% percent.  A "Make Early Payment" option is sorely needed.

Please help us work more efficiently. Please, make it easy for our client to send us money when the want to. What's the use of giving them an information page if they can't act on that information by making a partial payment in advance when they want to?  Replying to their emails, modifying their payment plan, or calling them to do it it manually is not a very efficient way of getting this done.

July 11, 2011 12:57
User photo
Robert Gafa
Birch Photographers Account - 2852

Hello ShootQ!

It's been over 7 months since we submitted this request.  Any answer on this?  There are many of your customers that seem to think we need this feature in order to professionally service our customers , so could we at least get a "Yes" or a "No"?

Help us...please!  Pretty Please!

July 12, 2011 10:36
User photo
Jennifer Mott
Jennifer Mott Photography Account - 2561

I just ran into this, have a wedding client who would love to make little payments online as she can...would love a change to just add "amount" to the payment page!

August 14, 2011 12:37
User photo
Kristin Korpos
Kristin Korpos Account - 2081

anyone, anyone?? Comments about when this might be possible?  For $40 a month, I am starting to think that we need more enhancements here with the basics...

August 15, 2011 11:09
User photo
Kristin Korpos
Kristin Korpos Account - 2081

I haven't tried to utilize this yet but say it as a feature added - so I wanted to send a big THANK YOU!   I am a little disappointed that it took so long...but at the same time, happy that it is here.  So thank you for taking the time to look at these requests and implement them....

September 20, 2011 07:05
User photo
Troy Schmidt
Schmidt Studio & Gallery Account - 4275

Well it looks like it is missing again....

February 28, 2012 07:39