Need Help?/Q-Lounge : Connect with ShootQ Users/Community Forum
Client Can't See New Questionnaire Until the Day After it's Sent!
Ron Priest
posted this on Jan 17 07:23
I don't normally have a bride quickly rush to fill out a questionnaire on the same day I send it to her, but when that does happen, the client can't see the questionnaire until the next day after I originally sent it. I've been able to verify this by viewing the clients area from their shoot page, and I can't see the questionnaire there either. What's the scoop with that?
Comments
Hi Ron,
I've created a support ticket for this issue and will email you from there. :)
Thanks, Neysa
As a side note to this issue - is there a way to set the time when automatic emails, including questionnaires, are sent? Having them go out at midnight feels a bit off. I would like them to go at a certain, normal business hour time. Thanks!
Hi Bill, there is no way to currently change the time an auto-email is sent. Currently, they are sent in the wee hours of the morning to give your client a jump start as they read your email first thing, and are more liable to fill it out than pass it off til the next day.