Need Help?/Official ShootQ Support/Announcements
What's New With Q - October 20, 2011
Justin Lund
posted this on October 20, 2011 16:28
What's New With Q
We released an update focusing on improvements to ShootQ. Here are the details:
Pictage Selective Sync - Booking a shoot and don't want it to go to Pictage? Now you can! Find out more here: http://help.shootq.com/entries/20565641-pictage-selective-sync
Payment History Report - An improved report allowing you to see the payments received.
CMYK Image Support - We now support the use of a logo with an embedded CMYK color space.
Failed P3 Payment Message - When a charge through P3 fails to process, we now include more information about the failed transaction if it's available.
Test Drive Contact Form - When reaching the Test Drive shoot limit, the contact form redirect the client to a page with the brand contact information instead of the ShootQ account tier pricing page.
Invoice Links in Billing - Fixed a bug where clicking invoice links gave a "Not Authorized" error in the Business tab.
Speed Improvements - Pruned unneeded javascript from pages, improving page load times.
Email Attachment Bug - Fixed a bug where attachments were not properly affixed to email.
Notifications - Created a new notification method that slides in across the top of all applications (ShootQ, Atrium & Nimbus). This gives us another way to keep you informed about what's going on.
Comments
And now for whatever reason my password had to be reset? I always log in with the saved info on my keychain and it said it wasn't right. What's the deal? Right before a wedding tomorrow!???! Come on...
Thanks Justin!!! ShootQ has given me so much free brain space!!!!! Thank you for all you do!!!
Steven & Sherry Ann
LOVE LOVE LOVE!!!! Thanks Q masters!!
Robb - We didn't do anything to anyone's password in the update. If you need to reset it you can go here - https://atrium.shootq.com/forgot
Very nice! thanks!
Please add customized contact forms. Maybe an additional question we can ask.. Thanks
Holy Cow did you guys also change the Questionnaires?, I just resent a second one to a client and it filled out her previous information! You Guys ROCK!
A little disappointed ShootQ has yet to accommodate the logistics of same-sex weddings, especially now that a state as large as New York has enacted it. It's really embarrassing for me to have to explain to my couples that one of the men has to be a bride or one of the women has to be a groom.
Ryan - This is something we've talked about internally for some time. We wanted to move the contact form into Nimbus first. It should then be easier to display the customizations. We first have to build an interface for modifying the contact form. Right now these contact form fields map to specific ShootQ details (e.g. name, phone, event type). If you can add fields, we need them to display somewhere and we're not there yet.
If you're using your own contact form, you can include custom fields. The custom fields are displayed in the email under the correspondence section if you're using the email integration method. You can find out more about that here http://app.shootq.com/api/email/
Matt - We didn't do anything with questionnaires this time. I think this is just an existing feature.
Michael - We don't stop you or your clients from selecting two brides or two grooms. Part of a longer term plan is to make these fields customizable, but it depends on some pretty substantial changes to the underlying system.
Love love love love (did I say I love) the new "Add to Pictage?" Option. Definitely helpful!
When are you going to allow for an additional location for events??? There is ALWAYS a location before the ceremony location!!!
What does this means? Test Drive Contact Form - When reaching the Test Drive shoot limit, the contact form redirect the client to a page with the brand contact information instead of the ShootQ account tier pricing page.
I not sure what it is.
David,
Users that are in Test Drive Mode (people who are giving ShootQ a try before they commit to a paid service level) can only have 5 shoots in their account. Previously, if you visited a ShootQ-hosted contact form, and that account had reached the shoot limit, it would redirect you to a (not very flattering) page that instructed the photographer to upgrade. Photographers' customers would see this too. Now we display a page that is more informative for your customer (including your postal contact details and phone number, so the customer can still be in touch).
I have to say, I was never happy in the past by the Notifications sitting in the "What's New" area and not being able to rid them once I'd finished reading them, so I ABSOLUTELY LOVE that you guys made that Notification bar up top! It is perfect. Easy to find new updates, but easy to ignore when I don't need to read it. THANK YOU! Huge improvement for me as it now looks much cleaner and feels a bit more efficient even (it's the little things). Great job team!
While you are working on Customization of the "Contact Us" page please consider putting "Phone" instead of "Home Phone". Half of our nation no longer has a home phone. Secondly, allow us to change the term "Referrer" to "How did you hear about us?" The percentage of people that fill this field out has dropped by 90% since going to your form with the term "Referrer" in it. Also allow us to choose the default description of the type of shoot (Wedding, Portrait, Commercial) that shows on the page when they go to the form. Thanks. AF
Adrian, for the wordpress I use the gravity form with the Gravity form for ShootQ plugin. It allows me to create a much nice and more complete contact form as well as change all those terms.
Thanks so much for these improvements...LOVE the one on the Pictage link...we offer video too..so was a bit of pain to always have to go over to Pictage and delete the video jobs ; o)
PLEASE...I know you are working on so many things...but I agree on the point regarding the phone number...if the default can put the phone number into the cell phone box it would save wasted time having to copy and paste it to the right field...hardly anyone enters a home number...it is 98% of the time the cell # that they are giving us....so 98% of the time we have to cut and paste it into the right field...
Thanks!
I'd LOVE to have customizable client security codes. Say, their last name or what not. That way it's easy for them to remember if they need to put it in again.
Thanks for the improvements! Keep em coming!
@Nick - the randomized client security code is primarily for security purposes. A customizable password works pretty well for things like photo galleries, but there's some seriously sensitive information in ShootQ's client portal (personal contact information, financial details, signed contracts), especially since all of your customers log in from the same URL. That said, we've got a few other related ideas in the pipeline - stay tuned :).
Could not agree more with Michael Chadwick
Always great to see a notice that ShootQ has some new updates. I read them like they are Christmas presents! However I'm still waiting for the Android App to come out, and also the bug fix that prevents clients from filling in some of their booking information when the event type is a name I created instead of the generic "Wedding" type. It was a known issue like 2 years ago... Still not fixed. :(
After speaking with support a few weeks ago, I was under the impression that you were bringing back the export-to-quickbooks feature that was removed with the last major release. When will this functionality return?
@Marcus - What are the chances? Pretty high. Stay tuned :).
PLEASE ANSWER MY QUESTION: When are you going to allow for an additional location for events??? There is ALWAYS a location before the ceremony location!!!
Hi Heather, you can add additional locations by manually creating an additional event on a shoot. To do so, click the "Add an Event/Appointment" button on the right side of the shoot overview page. This will allow you to set the date, time and location for the event. It will be associated with the main shoot and a good way to track pre-ceremony events.
We're working on improvements to event locations. The first thing we're doing is to turn the location field into true location fields including fields for address, city, state, zip, etc. The development team is working on this new feature for a future release. Once that's implemented, we'll be able to add more location functionality. We don't have anything set in stone yet, but we're working on those plans.
I have found that when I create new events (Add an Event/Appointment) that the system still uses the original date for the very first booking at the billing date for invoicing rather than using the date of the new event.