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Different Email Templates for Different Auto-Questionnaires

Mark Adams
suggested this on June 29, 2010 15:22

From Ryan Kudasik:

It would would be nice to have different Automatic Questionnaire Requests or the ability to add questionairres to automatic emails (esp the autoresponder).

My text for an initial questionnaire is very different than resending a wedding worksheet or a questionnaire about album types.

It is frustrating to send a generic email for all the different questionnaires.
 

Comments

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Stephanie Smith
831 Photography Account - 1538

This would be great! Some of my clients have been confused about getting the same email 3 times even though it is 3 different questionnaires.

July 15, 2010 20:04
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Cameron Ingalls
Cameron Ingalls, Inc. Account - 2381

Seriously.... I've been trying to figure this out for days! 

 

I have a few different questionnaires that I will send out during the course of my relationship with the client:

-Inquiry Questionaire

-Engagement Session Details

-Wedding Timeline

 

It would make sense to be able to create Multiple Default Questionnaire Emails.


I would love to see ShootQ create this asap!

July 23, 2010 17:39
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Maria DePalma
Classic Video & Photography Account - 2912

Couldn't agree more!

September 03, 2010 15:30
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Abby Jiu
Abby Jiu Photography Account - 4345

Agree!  I don't want a default email going out for various situations.  I would like the option to personalize

December 05, 2010 08:31
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Leeann Golish
Leeann Marie Photography Account - 1210
Hello! I do understand that for automatically scheduled questionnaires, your clients will receive the standard email template. However, if you a taking the action to send a questionnaire via the "send questionnaire" option, you can save custom email templates with instructions for each type and select this email template prior to sending. For automatically emailed questionnaires, it may benefit your clients to have the title of the questionnaire be descriptive, as this goes into the email subject line. I.e.: "It's time for your wedding information" vs. "questionnaire for wedding" Hope this helps! -Leeann ShootQ SQUAD Consultant
December 05, 2010 16:40
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Abby Jiu
Abby Jiu Photography Account - 4345

Thanks for your help Leanne.  How do you get the link to the questionnaire to put it in the custom email?

December 05, 2010 17:26
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Leeann Golish
Leeann Marie Photography Account - 1210
The email will still contain the "Click here to view the questionnaire" link appended to the bottom regardless of the email template you choose. Leeann ShootQ SQUAD Consultant
December 05, 2010 17:38
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Marianne Wilson
Marianne Wilson Photography Account - 3432

Is there any thing in the works to be able to select an e-mail for the automatic questionnaire? Even a variable I could put into the emails. Then when I choose the workflow i dont have to worry about going back and sending out the questionnaires

February 03, 2011 22:49
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Lara White
Geoff White Photographers Account - 3920

is this something that is in the works? I appreciate that there is a "work around" but that is not automated, which is kind of the beauty of shootq. if we could just have the ability to customize the email template for the questionnaires within the questionaires, that would really allow for less work, less things to remember, etc. it would just "happen"

March 03, 2011 16:49
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Justin Lund
ShootQ

I know it's been a long time, but I'm brainstorming ways we can manage this.  Everything we've thought of so far has been very messy from an user interface perspective.  The best way I can think of right now is to have a drop-down menu to choose from existing email templates on the questionnaire settings page.  There's a lot of explanation that would need to accompany that drop-down menu though.

April 20, 2011 14:37
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Lara White
Geoff White Photographers Account - 3920

Hi Justin, I think that would be a good way to handle it.

April 20, 2011 15:40
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Travis Freeland
T. Free Photography Account - 5191

Any progress on this feature?

August 26, 2011 20:12
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Nathan Bell
Richard Bell Photography Account - 7825

Add a plus one for me on this feature.  We send out a 'get to know you' questionnaire early in the process, and a vendor questionnaire closer to the wedding.  There's no reason that this shouldn't be automated, but right now it sends identical emails, and i'm afraid my clients will think that they are the same email and ignore the second one.

Another way to handle this might be to add a questionnaire variable to the form email creation, so that we can schedule and email that has a link to the questionnaire in it.

January 04, 2012 08:49