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More Contact Fields Need to be Mandatory to Complete
Ron Priest
posted this on July 14, 2011 08:17
I have been getting a rash of prospective clients (or pretend to be clients) completing the ShootQ contact form and only providing the "Required" fields on the form. I sure wish we could determine which fields we want to be a required filed. If this is not possible, please make the phone number and the ceremony and reception location mandatory. And while I'm talking about the contact form, please change the wording of "Home Phone" to just Phone. Many people don't have a "Home Phone" number any more. Most people just have a cell phone these days. If you have to have a field labeled "Home Phone" make another filed titled "Cell Phone" But, I think just "Phone" would be fine. If they want to be called, they will give you their main phone number if it just ask for "Phone"
Furthermore, I agree with another poster, we need a filed asking them how they want to be contacted. i.e. phone call or email.
Comments
Hello Ron,
Thank you for the feedback on the contact form. Have forwarded your post onto our development team to consider for future features of the ShootQ contact form. I can understand why these are important and would be useful to your studio and to others. Your feedback is always appreciated.
Cheers,
Katie
Thanks Katie
I agree that the phone number should be a requirement, and that it should be labeled simply "Phone". I think this will eliminate the number of inquiries that are not serious about my services and only shopping, or trying to get info as a competitor.
I agree with Brandi! Wait... can I do that? Thanks Brandi for the support! I guess we have to start a revolution on twitter to get them to look at this. How about it Katie, can you kick some butt for us and make this happen?
I hear ya Ron. ;-) I will submit this request again as a feature request. Thanks for the continued feed back.
Have a great day,
Katie
Is there any way to set up custom fields in the contact form? For other information we want to collect to qualify leads? That would be great!
I would also love to be able to ask custom questions for the contact form! :)
Hello Leslie and Christina,
The ShootQ contact form is not designed to be customizable. However, if you prefer a custom contact page, you can create your own. If you or your web developer create a custom page you can have it integrate into ShootQ by either using the Public API or Leads via Email options. You can find that information under Settings> Contact Form > Integrate Your Website (instead of Hosted by ShootQ).
Katie
Brandi & Ron, have you looked at Gravity Forms? I recently started using that as my contact form on my blog. Completely customisable, you can create as many mandatory fields as you like, and it integrates beautifully with ShootQ via a free plug-in.
I hope that there's a fix soon (without having to use a 3rd party contact form). There are some fields that are required -- and some that are not...which seems to be a deliberate decision made by ShootQ. Not allowing us to make certain fields in the contact form mandatory suggests that we are (indirectly) being pushed to an email-based form of follow-up. I hope that this was simply an unintended consequence....